Outbound & Inbound Sales / Research

At Centrecom we offer custom solutions tailored to your business' needs. We provide fully-integrated solutions that help our clients acquire new customers and develop stronger customer relationships . Our Outbound and Inbound Services nowadays cover all your digital channels and all our services and can be offered across all your platforms and channels in all the languages we provide 24/7.

We provide both an information service for callers as well as assistance with specific campaign mechanics, allowing all the benefits of an international contact centre at a fraction of the cost. We will work with you to set the parameters, maintain time schedules and ensure that the project is executed in time and to your complete satisfaction.

At Centrecom we can offer various promotional outbound services to help you launch your product in a new market and acquire or reactivate customers. we also tailor our services to help our clients increase sales and productivity, increase customer satisfaction and reduce infrastructure costs.

Our services comprise:

  • Telemarketing sales campaigns
  • Customer Greeting
  • Appointment settings
  • Lead Generation / Qualification
  • Seminar Registration
  • Consumer Surveys
  • Quantitative and Qualitative Studies
  • Direct Mail Follow-up
  • Trade Show Follow-up
  • Market Research
  • Prospecting
  • Up-Selling / Cross-Selling
  • B2B or B2C Product/Service Selling


 


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